Relevance: TGPSC: Telangana Policing, Cyber Security Bureau, Technology in Governance
For Prelims:
- I4C | TGCSB | S4C | e-Zero FIR | Sahyog Portal
For Mains:
- Cybercrime prevention | Digital policing | Victim compensation | Inter-State coordination | Cyber governance
Why in News?
Telangana Police has been ranked first in India for its overall performance in tackling cybercrime during a nationwide PRAGATI review conducted by the Prime Minister’s Office. The review assessed the use of anti-cybercrime platforms developed by the Indian Cyber Crime Coordination Centre under the Union Ministry of Home Affairs.
What is Cybercrime?
Cybercrime refers to illegal activities committed using computers, mobile phones, digital networks or the internet.
It includes:
- online financial fraud
- phishing and fake links
- identity theft
- cyber stalking
- social media harassment
- data theft
- online extortion
- unlawful digital content
- investment and loan app frauds
- digital payment frauds
Cybercrime is difficult to tackle because offenders may operate from different States or countries, use fake identities and move stolen money quickly through multiple accounts.
Telangana’s National Ranking
Telangana secured the top position in the country for cybercrime response and investigation.
The ranking was based on performance across major areas such as:
- cybercrime prevention
- investigation support
- victim assistance
- use of national cybercrime platforms
- capacity building
- public awareness
The State was especially recognised for establishing the country’s first State Cyber Crime Coordination Centre, implementing e-Zero FIR, and using key platforms such as Samanvaya, Sahyog, Grievance Redressal Mechanism and Money Restoration Module.
Nine Key Parameters of Assessment
The nationwide review assessed States and Union Territories on nine major parameters.
| Parameter | Purpose |
| State Cyber Crime Coordination Centre | State-level institutional coordination |
| e-Zero FIR | Quick registration of cybercrime complaints |
| Grievance Redressal Mechanism | Citizen grievance handling |
| Money Restoration Module | Restoration of frozen cyber-fraud money |
| Sahyog Portal | Removal or disabling of unlawful online content |
| Samanvaya Portal | Inter-State investigation coordination |
| Cybercrime Hotspot Identification | Mapping areas linked to cybercrime activity |
| Capacity Building | Training police personnel through cyber platforms |
| Public Awareness | Educating citizens on cyber safety and portals |
Important Cybercrime Platforms and Modules
1. I4C
The Indian Cyber Crime Coordination Centre functions under the Union Ministry of Home Affairs. It develops national platforms and systems to improve coordination against cybercrime.
2. TGCSB
The Telangana Cyber Security Bureau is the State-level agency responsible for cybercrime prevention, investigation support, grievance handling and citizen awareness.
3. S4C
The State Cyber Crime Coordination Centre strengthens coordination between cyber police units, field officers and national platforms.
4. e-Zero FIR
The e-Zero FIR system enables faster cybercrime complaint registration and response, especially when immediate action is needed.
5. Grievance Redressal Mechanism
The GRM helps citizens raise grievances related to cybercrime complaints and follow-up action.
6. Money Restoration Module
The MRM helps victims seek restoration of eligible frozen cyber-fraud money.
Victims can directly claim refunds of up to ₹50,000 per transaction without an FIR or court order. Larger claims require both an FIR and a court order.
7. Sahyog Portal
The Sahyog Portal supports removal or disabling of unlawful online content and flagged URLs.
8. Samanvaya Portal
The Samanvaya Portal helps police agencies coordinate investigation requests across States.
Conclusion
Telangana’s first rank in the national cybercrime response review reflects the growing importance of technology-driven policing, institutional coordination and victim-centred governance. The State’s performance in GRM, MRM, Sahyog and Samanvaya shows that cybercrime management requires more than complaint registration; it needs quick money restoration, unlawful content removal, inter-State coordination and public awareness. However, cyber threats are dynamic and constantly evolving. Long-term success will depend on continuous capacity building, digital forensics, citizen cyber literacy, data protection and strong cooperation between police, banks, technology platforms and the public.
CARE MCQ
Q. Consider the following statements regarding Telangana’s cybercrime response system:
- Telangana ranked first nationally in a PRAGATI review on cybercrime response.
- The assessment considered platforms developed by the Indian Cyber Crime Coordination Centre.
- The Money Restoration Module helps victims seek restoration of eligible frozen cyber-fraud funds.
- The Sahyog Portal is used only for irrigation project monitoring.
Which of the statements given above are correct?
(a) 1, 2 and 3 only
(b) 1 and 4 only
(c) 2, 3 and 4 only
(d) 1, 2, 3 and 4
Answer: (a) 1, 2 and 3 only
Explanation
Statements 1, 2 and 3 are correct. Telangana ranked first in the national review, the assessment covered I4C platforms, and the Money Restoration Module supports restoration of eligible frozen cyber-fraud money.
Statement 4 is incorrect because the Sahyog Portal is related to removal or disabling of unlawful online content, not irrigation monitoring.
FAQs
1. Why was Telangana in news?
Telangana Police ranked first nationally in cybercrime response during a PRAGATI review.
2. Which national body developed the assessed cybercrime platforms?
The Indian Cyber Crime Coordination Centre under the Union Ministry of Home Affairs.
3. What is TGCSB?
It is the Telangana Cyber Security Bureau.
4. What is S4C?
It refers to the State Cyber Crime Coordination Centre.
5. What is the dedicated helpline number launched by TGCSB?
8712665600.
Relevance: UPSC GS Paper II: International Relations, India and West Asia, India’s Neighbourhood, Global Groupings
For Prelims:
- Makkah Joint Defence Agreement | Pakistan | Saudi Arabia | Türkiye | Collective Defence
For Mains:
- West Asian security architecture | Strategic balancing | Pakistan–Türkiye axis | Indian Ocean security | Defence diplomacy
Why in News?
Saudi Arabia, Türkiye and Pakistan signed the Makkah Joint Defence Agreement in August 2026. The agreement states that an armed attack on any one of the three countries will be treated as an attack on all three. This has drawn attention because it brings together Saudi financial power, Türkiye’s defence-industrial capability and Pakistan’s military strength.
What is the Makkah Joint Defence Agreement?
- The Makkah Joint Defence Agreement is a trilateral defence arrangement between Saudi Arabia, Türkiye and Pakistan.
- It builds upon the earlier Saudi-Pakistan Strategic Mutual Defence Agreement of 2025. With Türkiye joining the arrangement, the bilateral framework has expanded into a broader security grouping.
- The pact is being seen as a new form of collective defence arrangement in West Asia. However, it should not be equated with NATO because the full text and detailed operational obligations of the pact have not been made public.
Key Features of the Pact
1. Collective Defence Commitment
The pact declares that an armed attack on one member will be treated as an attack on all three.
2. Defence Cooperation
It aims to strengthen defence cooperation among the three countries.
3. Military Coordination
The agreement can encourage joint military exercises, training and operational coordination.
4. Intelligence Sharing
It may create formal channels for intelligence sharing, threat assessment and security coordination.
5. Strategic Deterrence
The pact seeks to create deterrence in a region affected by missile attacks, drones, proxy conflicts and maritime insecurity.
Why Saudi Arabia, Türkiye and Pakistan Need the Pact?
1. Saudi Arabia: Security and Defence Capacity
Saudi Arabia wants to reduce excessive dependence on the United States for security. Houthi attacks, Iranian missile and drone threats, Red Sea instability and risks around the Strait of Hormuz and Bab-el-Mandeb have exposed its security vulnerabilities.
The pact gives Saudi Arabia access to Pakistani military experience and Turkish defence technology, while helping it build domestic defence capacity.
2. Türkiye: Regional Influence and Defence Markets
Türkiye has a growing defence industry, especially in drones, aerospace and military technology. Through this pact, it can access Saudi capital, expand defence exports and strengthen its influence in West Asia.
3. Pakistan: Strategic Relevance and Leverage
Pakistan gains greater strategic importance in West Asia. It also strengthens defence, economic and energy ties with Saudi Arabia. The agreement increases Pakistan’s diplomatic weight in the Islamic world.
Strategic Capabilities and Benefits:
| Country / Grouping | What It Brings to the Pact | What It Seeks to Gain |
| Saudi Arabia | Strong financial resources, energy influence, strategic Gulf location and high defence-spending capacity | Stronger security deterrence, access to Pakistani military support, Turkish defence technology and better protection for Vision 2030 projects |
| Türkiye | Advanced defence industry, drone technology, aerospace capabilities and NATO-linked military experience | Saudi investment, larger defence export markets and greater geopolitical influence in West Asia |
| Pakistan | Nuclear capability, conventional military strength, large armed forces and long-standing defence links with Saudi Arabia | Greater importance in West Asian security, closer Saudi ties and stronger diplomatic leverage |
| Combined Strength | Saudi capital + Turkish defence technology + Pakistani military capability | Stronger collective defence, deeper military coordination and greater strategic autonomy |
Why the Pact Should Not Be Equated with NATO
The pact resembles NATO’s Article 5 in language because it says an attack on one member will be treated as an attack on all. However, it should not be treated as a NATO-style alliance.
Reasons
- The full text of the agreement has not been publicly released.
- Detailed operational obligations are unclear.
- It is not known whether the pact requires automatic military action.
- Mutual defence pacts depend not only on legal language but also on political will.
- The earlier Saudi-Pakistan defence pact did not automatically result in direct military action during regional attacks.
Therefore, the agreement is more significant as a strategic and defence-industrial partnership framework than as an automatic war-triggering alliance.
Historical Background: Earlier Pan-Islamic and Pan-Arab Defence Pacts
- The Makkah agreement is not the first attempt to build security cooperation among Muslim-majority or Arab states. Earlier arrangements show that such pacts often face challenges due to political divisions, weak coordination and changing regional alignments.
| Arrangement | Explanation |
| Treaty of Joint Defense and Economic Cooperation between Arab League States, 1950 | This was a Pan-Arab collective security arrangement with a mutual-defence clause. However, its effectiveness remained limited because Arab states often differed politically and lacked strong military coordination. |
| Baghdad Pact, 1955 / CENTO | It was formed by Iraq, Türkiye, Pakistan, Iran and the United Kingdom mainly to contain Soviet influence in West Asia. After Iraq withdrew following the 1958 coup, it became the Central Treaty Organization. It ended in 1979 after the Iranian Revolution. |
| Peninsula Shield Force, 1984 | Created by the Gulf Cooperation Council during the Iran-Iraq War, it aimed to protect the Arabian Peninsula through a joint military force. It was notably deployed in Bahrain in 2011. |
| Islamic Military Counter Terrorism Coalition, 2015 | A Saudi-led coalition of more than 40 countries focused on terrorism through military, financial, ideological and media cooperation. Critics have viewed it as having an anti-Iran orientation. |
Implications for India
1. Strengthening of Pakistan–Türkiye–Saudi Security Link
Saudi Arabia’s deeper defence partnership with Pakistan and Türkiye could strengthen a security network along India’s western flank. Since Pakistan and Türkiye have often taken positions against India on Kashmir at the UN and OIC, India must watch the diplomatic implications carefully.
2. Pakistan–Türkiye–China Axis
Both Pakistan and Türkiye have close strategic ties with China. Saudi Arabia’s closer security integration with them could indirectly strengthen a wider Pakistan–Türkiye–China alignment.
3. Impact on India–Saudi Relations
India and Saudi Arabia have built strong energy, trade, investment and strategic ties through the India–Saudi Strategic Partnership Council. However, if Saudi security dependence on Pakistan increases, Islamabad may try to gain diplomatic leverage on issues such as Kashmir.
4. Pakistan’s Military Modernisation
Saudi finance, Turkish defence technology and Pakistani military expertise could help Pakistan acquire advanced drones, fighters, air-defence systems and other military platforms. This may affect India’s conventional military calculations.
5. Western Indian Ocean Concerns
If trilateral defence cooperation expands into maritime security, it may increase the presence of these countries in the western Indian Ocean, where India seeks to remain a net security provider.
6. Conflict Threshold Ambiguity
The “attack on one is an attack on all” clause creates uncertainty over whether a future India–Pakistan crisis could draw political or military support from Saudi Arabia or Türkiye. Even if direct intervention is unlikely, it may give Pakistan a sense of strategic cover.
7. Counter-Terrorism Diplomacy
Stronger Saudi-Pakistan security ties could make India’s efforts to isolate Pakistan diplomatically on cross-border terrorism more difficult.
8. Nuclear Ambiguity
Pakistan’s nuclear capability gives the pact additional strategic weight. However, no formal Pakistani nuclear guarantee to Saudi Arabia has been publicly confirmed.
India’s Way Forward
1. Deepen Minilateral Partnerships
India should accelerate IMEC and I2U2 to strengthen economic and strategic ties with Saudi Arabia, UAE and other Gulf partners.
2. Strengthen Chabahar and INSTC
India should use Chabahar Port and the International North-South Transport Corridor to maintain access to Iran, Central Asia and Europe. This prevents India’s regional options from becoming dependent on the Pakistan–Türkiye axis.
3. Diversify Gulf Partnerships
India should expand defence, maritime, energy and technology cooperation with UAE, Oman and Qatar, ensuring that its West Asia policy does not depend only on one Gulf country.
4. Build Eastern Mediterranean Links
Strategic engagement with Greece, Cyprus, Armenia and Israel can give India additional diplomatic and defence options in the Eastern Mediterranean.
5. Maintain Defence Autonomy in the Gulf
India should deepen defence cooperation with Gulf countries without entering automatic mutual-defence commitments. This protects India’s strategic autonomy.
6. Strengthen Indigenous Defence Capabilities
Under Atmanirbhar Bharat, India must accelerate development of drones, counter-drone systems, AI-enabled warfare, electronic warfare, hypersonics and advanced air defence.
7. Strengthen Indian Ocean Security
India should use platforms such as the Indian Ocean Rim Association to promote maritime transparency and prevent bloc-based security politics in the Indian Ocean.
8. Fast-Track Defence Forces Vision 2047
India must build autonomy through capability by strengthening military, economic and technological power. West Asia should be treated as a strategic hub for energy security, trade, diaspora interests and maritime access.
Conclusion
The Makkah Joint Defence Agreement signals the emergence of a more multipolar and regionally driven security architecture in West Asia. It reflects Saudi Arabia’s search for security diversification, Türkiye’s ambition to expand regional influence and Pakistan’s effort to gain strategic relevance. For India, the pact is not an immediate military threat, but it creates diplomatic, defence and maritime challenges. India’s response should be based on strategic balancing: stronger Gulf partnerships, IMEC and I2U2, alternative connectivity through Chabahar and INSTC, enhanced Indian Ocean presence and faster defence indigenisation. The objective should be clear — protect India’s interests in West Asia while preserving strategic autonomy.
CARE MCQ
Q. Consider the following statements regarding the Makkah Joint Defence Agreement:
- It was signed by Saudi Arabia, Türkiye and Pakistan.
- It states that an armed attack on one member will be regarded as an attack on all three.
- It is identical to NATO because its detailed operational obligations are fully public.
- It may affect India’s strategic interests in West Asia and the western Indian Ocean.
Which of the statements given above are correct?
(a) 1, 2 and 4 only
(b) 1 and 3 only
(c) 2, 3 and 4 only
(d) 1, 2, 3 and 4
Answer: (a) 1, 2 and 4 only
Explanation
Statements 1, 2 and 4 are correct. The pact involves Saudi Arabia, Türkiye and Pakistan, contains a collective-defence clause and has implications for India’s strategic interests.
Statement 3 is incorrect because it should not be treated as identical to NATO; the detailed operational commitments of the pact are not publicly clear.
FAQs
1. What is the Makkah Joint Defence Agreement?
It is a trilateral defence pact between Saudi Arabia, Türkiye and Pakistan.
2. What is its main clause?
An armed attack on one member will be treated as an attack on all three.
3. Is it the same as NATO?
No. It resembles NATO’s collective-defence idea, but its detailed operational commitments are not publicly clear.
4. Why is Saudi Arabia interested in this pact?
Saudi Arabia wants stronger deterrence, defence-industrial support and reduced dependence on the U.S. security umbrella.
5. What does Türkiye gain?
Türkiye gains access to Saudi capital, defence markets and wider regional influence.
6. What does Pakistan gain?
Pakistan gains strategic relevance, stronger Gulf ties and possible diplomatic leverage.
Relevance: UPSC GS Paper II: Judiciary, Governance, e-Governance, Access to Justice
For Prelims:
- e-Courts Mission | National Judicial Data Grid | NSTEP | e-Sewa Kendras | eSCR Portal
For Mains:
- Access to justice | Judicial transparency | Digital governance | Paperless courts | AI in judiciary
Why in News?
The e-Courts Mission Mode Project has been highlighted as a major digital governance reform that has transformed India’s judiciary from a paper-heavy system into a more accessible, transparent, trackable and technology-enabled justice delivery system. The project is now in Phase III, which focuses on paperless courts, digitisation, virtual hearings, interoperability and AI-based judicial support.
About e-Courts Mission Mode Project
The e-Courts Mission Mode Project was launched in 2007 to digitise court processes and make justice delivery faster, affordable and more transparent.
India’s judiciary traditionally depended heavily on paper records and physical court visits. This increased travel costs, delayed access to documents and made court processes difficult for litigants. The e-Courts Mission seeks to solve these problems by using digital platforms for filing, tracking, hearings, payments, record management and judicial administration.
Phases of e-Courts Mission
| Phase | Period | Major Focus |
| Phase I | 2011–2015 | Computerisation of over 14,000 courts and creation of basic network infrastructure |
| Phase II | 2015–2023 | Citizen-centric services such as NJDG, e-Filing, e-Sewa Kendras and expanded video conferencing |
| Phase III | 2023–2027 | Paperless courts, large-scale digitisation, virtual hearings, interoperability, AI, analytics and OCR |
Phase III aims to move the judiciary towards digital, paperless and intelligent courts.
Major Achievements under Phase III
| Component | Achievement |
| Fully functional e-Sewa Kendras | 1,806 established across court complexes |
| Infrastructure for paperless courts | 474 courts equipped |
| Virtual courts infrastructure | 538 courts equipped |
| e-Filing implementation | 4,519 courts |
| Video Conferencing facilities | 7,553 establishments, including courts, jails and hospitals |
| Solar facilities for ICT infrastructure | 1,626 court complexes |
| NSTEP facility | 6,895 courts |
| Court websites migrated to S3WAAS | 734 court sites |
| Additional hardware support | 18,380 courts |
| ICJS integration | Implemented by all High Courts |
| Training programmes | 2,372 trainings held |
National Judicial Data Grid
The National Judicial Data Grid was launched under Phase II. It is an online public dashboard that tracks court orders, judgments and case details in real time.
NJDG Tracks
- pending and disposed cases
- case categories
- stage of proceedings
- reasons for delay
- duration of delay
- data across Supreme Court, High Courts and District Courts
Significance
NJDG improves transparency, accountability, judicial planning and monitoring. By making pendency data public, it helps identify bottlenecks in the justice delivery system.
e-Filing and Digital Payments
Earlier, lawyers and citizens had to physically file complaints, replies, applications and other documents. The e-Filing system allows documents to be filed online from anywhere.
Key Services under e-Filing
- online filing of petitions and applications
- e-signing of documents
- online payment of court fees
- online submission of Vakalatnamas
- video recording of oaths
- dashboards for advocates and litigants
- ready-made templates for pleadings
- portfolio management for cases
Remote Hearings and Virtual Courts
Video conferencing has made court access easier for litigants, lawyers, witnesses, prisoners, police officials and experts.
Major Developments
- 7,553 establishments have video conferencing facilities.
- Over 4.18 crore remote hearings have been conducted.
- Livestreaming of court proceedings is operational in 11 High Courts.
- 31 Virtual Courts handle online adjudication of traffic challans.
- Virtual Courts have received 11.33 crore challans, amounting to ₹1,135.79 crore.
Nyaya Shruti, launched in 2024 under ICJS, enables accused persons, witnesses, police officials, prosecutors, experts and prisoners to appear or testify virtually.
Connecting Police, Courts, Prisons and Forensics
The e-Courts Mission is not limited to courts. It is also linking the wider criminal justice system.
Important Digital Justice Platforms
| Platform | Purpose |
| ICJS | Connects police, courts, prisons, forensics and prosecution |
| CCTNS | Digitises police processes from FIR to charge-sheet |
| ITSSO | Tracks investigation of sexual offences against women and children |
| e-Sakshya | Captures and manages digital evidence securely |
| e-Summons | Generates and transmits electronic summons |
| MedLEaPR | Handles medico-legal and postmortem reports digitally |
| e-Forensic | Supports digital forensic case handling |
| e-Prison | Manages prison and prisoner data |
| e-Prosecution | Links police and prosecution workflows |
| NAFIS | Enables fingerprint matching through a national biometric database |
This integration improves coordination among different pillars of the criminal justice system.
Seamless Tracking of Judicial Business
Digital platforms now allow lawyers, litigants and judges to track case-related information without repeated physical visits to courts.
Major Services
- case status tracking
- cause lists
- judicial updates
- SMS and email alerts
- multilingual e-Courts Services Portal
- mobile apps
The e-Courts Services App helps litigants and lawyers access case status, cause lists and court services. The JustIS App helps judges organise, monitor and manage judicial work digitally.
GPS-Tracked Summons through NSTEP
The National Service and Tracking of Electronic Processes enables bailiffs to serve summons and notices electronically.
Key Features of NSTEP
- centralised digital platform
- GPS-enabled web and mobile application
- real-time tracking of summons
- faster service across districts and States
- greater transparency in process delivery
NSTEP replaces slow paper-based summons delivery with a more accountable and trackable system.
Citizen Assistance through e-Sewa Kendras
e-Sewa Kendras are citizen-friendly assistance centres located within court complexes. They help bridge the digital divide by assisting litigants who may not be comfortable using digital platforms on their own.
Services Provided
- case status and next hearing date
- certified copy applications
- e-filing assistance
- scanning and uploading documents
- e-signatures
- e-stamp purchase
- e-payments
- Aadhaar-based digital signatures
- downloading e-Courts mobile app
- joining video-conference hearings
- traffic challan disposal through Virtual Courts
- judgment and order copies through digital channels
- guidance on judges’ leave schedules
- free legal aid guidance
- eMulakat appointments for prison visits
Network of e-Sewa Kendras
As of 30 June 2026, there were:
- 49 e-Sewa Kendras across High Courts
- 2,535 e-Sewa Kendras across District Courts
AI-Assisted Judicial Processes
- Under Phase III, the e-Courts Mission is moving towards AI and Machine Learning-based judicial support.
- Out of the total ₹7,210 crore Phase III outlay, ₹53.57 crore has been earmarked for AI and Machine Learning applications in High Courts through 2027.
Major AI-Based Initiatives
| Initiative | Purpose |
| AI-assisted transcription | Transcribes oral arguments in Constitution Bench matters |
| LegRAA | Supports judges in legal research and document analysis |
| Digital Courts 2.1 | Provides single-window paperless court management |
| ASR-SHRUTI | Voice-to-text conversion |
| PANINI | Translation and dictation support for orders and judgments |
| eSCR translations | Translation of judgments into Indian languages |
| AI filing scrutiny tool | Identifies defects in e-filed petitions and extracts case metadata |
Through the eSCR portal, judgments are being translated into 18 Indian languages. Over 83,000 translations, including 36,344 in Hindi, had been completed by March 2025.
An AI tool developed with IIT Madras can automatically identify defects in e-filed petitions and extract case metadata. Prototype access has been provided to 200 Advocates-on-Record.
Significance of e-Courts Mission
1. Access to Justice
Digital filing, remote hearings and e-Sewa Kendras reduce the need for physical court visits, saving time and cost.
2. Transparency
NJDG and case-tracking platforms make pendency, orders and case status visible to the public.
3. Speed and Efficiency
e-Filing, e-Summons, digital payments and video hearings reduce procedural delays.
4. Paperless Judiciary
Digitisation of records and paperless court platforms reduce dependence on physical files.
5. Criminal Justice Integration
ICJS improves coordination between police, courts, prisons, prosecution and forensic institutions.
6. Language Inclusion
Multilingual portals and translated judgments make the judicial system more accessible to citizens.
7. AI-Based Support
AI can assist in transcription, translation, legal research, filing scrutiny and case management.
Challenges
1. Digital Divide
Many litigants may lack digital literacy, internet access or devices.
2. Infrastructure Gaps
Reliable connectivity, hardware maintenance and power supply are essential for digital courts.
3. Cybersecurity Risks
Court records, evidence and judgments require strong data protection and cyber safeguards.
4. AI Accountability
AI tools must assist judges but cannot replace judicial reasoning or human discretion.
5. Language and Translation Accuracy
Judicial translations must be accurate because even small errors can affect legal understanding.
6. Training Needs
Judges, lawyers, clerks, police and litigants need regular training to use digital systems effectively.
Way Forward
1. Strengthen Digital Literacy
e-Sewa Kendras should be expanded and staff should be trained to assist first-time digital users.
2. Upgrade Court Infrastructure
Courts need reliable internet, hardware, power backup and cybersecurity systems.
3. Ensure Data Protection
Judicial data must be protected through encryption, secure access systems and audit trails.
4. Improve AI Governance
AI tools should remain assistive, transparent and accountable, with human oversight at every stage.
5. Expand Multilingual Access
Translation quality should be improved so that judgments and orders become accessible in regional languages.
6. Integrate Justice Institutions
ICJS should be strengthened to ensure smooth data flow among police, courts, prisons and forensic labs.
7. Monitor Outcomes
Digital reforms should be assessed based on reduced pendency, faster service delivery and improved citizen satisfaction.
Conclusion
The e-Courts Mission Mode Project has transformed India’s judiciary into a more digital, transparent and citizen-friendly system. By enabling e-Filing, remote hearings, NJDG, e-Sewa Kendras, NSTEP, ICJS integration and AI-assisted processes, it reduces dependence on physical court visits and improves access to judicial services. However, technology alone cannot solve judicial delays. Its success depends on infrastructure, cybersecurity, digital literacy, human oversight and institutional reform. As Phase III progresses through 2027, the e-Courts Mission can become a major step towards faster, affordable and inclusive justice delivery.
UPSC PYQ
Q. With reference to the Indian judiciary, consider the following statements:
- Any retired judge of the Supreme Court of India can be called back to sit and act as a Supreme Court judge by the Chief Justice of India with the prior permission of the President of India.
- A High Court in India has the power to review its own judgement as the Supreme Court does.
Correct Answer: (c) Both 1 and 2
Explanation
Statement 1: Correct
Under Article 128 of the Constitution, the Chief Justice of India, with the previous consent of the President, may request a retired judge of the Supreme Court or a retired High Court judge qualified for appointment as a Supreme Court judge to sit and act as a judge of the Supreme Court.
Statement 2: Correct
The Supreme Court has the power to review its own judgments under Article 137.
High Courts also have the power to review their own judgments. This power is available under procedural laws and also flows from their status as constitutional courts/courts of record.
CARE MCQ
Q. Consider the following statements regarding the e-Courts Mission Mode Project:
- The National Judicial Data Grid provides real-time information on pending and disposed cases.
- NSTEP enables GPS-tracked electronic service of summons and notices.
- e-Sewa Kendras assist citizens in accessing digital court services.
- AI tools under the e-Courts Mission are meant to replace judges in decision-making.
Which of the statements given above are correct?
(a) 1, 2 and 3 only
(b) 1 and 4 only
(c) 2, 3 and 4 only
(d) 1, 2, 3 and 4
Answer: (a) 1, 2 and 3 only
Explanation
Statements 1, 2 and 3 are correct. NJDG provides case-related data, NSTEP enables GPS-based summons tracking, and e-Sewa Kendras help citizens access digital court services.
Statement 4 is incorrect because AI tools are meant to assist judicial processes such as transcription, translation, research and filing scrutiny; they do not replace judges.
FAQs
1. What is the e-Courts Mission Mode Project?
It is a project launched to digitise court processes and make justice delivery faster, transparent and accessible.
2. When was the e-Courts Mission launched?
It was launched in 2007.
3. What is the focus of Phase III?
Phase III focuses on paperless courts, digitisation, virtual hearings, interoperability, AI, analytics and OCR.
4. What is NJDG?
The National Judicial Data Grid is a public dashboard showing real-time data on pending and disposed cases.
5. What is NSTEP?
It is the National Service and Tracking of Electronic Processes, used for GPS-tracked electronic service of summons and notices.
6. What are e-Sewa Kendras?
They are help centres in court complexes that assist litigants in accessing digital court services.
7. How many e-Sewa Kendras were functional as of 30 June 2026?
49 across High Courts and 2,535 across District Courts.
8. What is the e-Courts Services App used for?
It helps lawyers and litigants check case status, cause lists and other court services.
9. What is JustIS App?
It is a digital management app that helps judges organise and monitor judicial work.
