INFORMATION & COMMUNICATION TECHNOLOGIES (ICT)

E-Police Services

Introduction

  • To create a nationwide networked infrastructure for police stations.
  • To enable online registration of complaints (e-FIR) and real-time tracking.
  • To improve criminal investigation through digitized databases.
  • To enhance transparency and accountability in policing.

Key Features

  • CCTNS Platform – integrates police stations, higher offices, and prisons across the country.
  • Online FIR Registration – citizens can file complaints online in many states.
  • e-Verification – online police verification for passports, jobs, and tenancy.
  • Criminal Database – digital records of criminals, fingerprints, and biometrics.
  • Citizen Services Portal – provides services like lost document reporting, status tracking of complaints, and emergency contacts.
  • Integration with Other Agencies – linked with courts, prisons, and transport departments.

Benefits

  • Citizen-friendly policing – easy filing of complaints without visiting police stations.
  • Faster investigations – digital access to criminal databases.
  • Transparency – reduces scope for manipulation of records.
  • Efficiency – seamless coordination between police, judiciary, and prisons.
  • Data-driven policing – analytics help identify crime patterns.
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